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COVID 19 SHIPPING UPDATE
We are still taking orders and shipping them out to bestie’s worldwide. However we wanted to let you to know that we are experiencing delays up to 2 days from placing your order. You will get your tracking details emailed out to you, as soon as your matching accessories are on their way to you! Thank you so much for your patience whilst we work hard to get your order out to you as quickly as pawsible!
We are following strict health & safety guidelines and taking extra precautions in our warehouse when it comes to handwashing and workplace cleanliness. From picking and packing, to shipping orders, to ensure that our workers are safe! We can’t wait to see you matching soon!
Possible Shipping Delays
We are not currently offering a Priority Delivery service. Please bear in mind that your local postal service may be limited or under a lot of strain, so you may need to allow an extra few days for delivery. Any orders shipping Internationally may encounter prolonged delays. Please do bear this in mind when placing an order. For any further queries about shipping, please contact us at firstname.lastname@example.org and we can help you out!
Love & friendship x
SHIPPING WITHIN THE USA
All orders under $50 cost $4.99 flat rate and are shipped via USPS first class. Every order is placed on a Tracked service.
Free shipping, yay!
We offer a FREE tracked shipping service using USPS in the USA for all orders over $50.
Once you have placed an order you will receive a confirmation email from us that includes your order details.
What happens next?
We work really quickly to get your order picked and packed and ready to ship out to you. During this time your FriendshipCollar parcel will be sealed shut and labeled up, so we cannot make any changes to your order once it has been submitted. We aim to dispatch your order the same day or the following business day. We do not send parcels on weekends, so any orders placed on a Friday will ship the following Monday.
Tracking your parcel
You will receive a dispatch confirmation email along with your tracking number so you can easily follow your FriendshipCollar on its way to you and your bestie. So get ready to bark at the mailman!
When will our order arrive?
All orders are shipped out of Michigan, USA, so should arrive to you within 2-5 working days. Please remember the postal service are not open on public holidays.
Please be aware that depending on your country’s regulations, International orders may be subject to additional customs duty fees. FriendshipCollar is not liable for any fees incurred when shipping to countries outside of the USA.